Frequently Asked Questions 


How To Shop Online?

Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your cart by clicking the "Your Cart" icon on the top right of any page. Once you are viewing the contents of your cart, you may adjust quantities in your cart by changing the number to the right of items, and then by clicking "update" after all quantity adjustments have been made.

How Do I Checkout?

Once you are ready to checkout with the items in your cart, click on the "Checkout" button in your shopping cart.

Which Payment Methods Do You Accept?

We accept iDeal, PayPal and most credit cards, such as Visa, Master Card or American Express.

How Can I Track My Order?

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped.

When Will My Order Will Shipped?

All orders ship from the Netherlands and the United Kingdom on a four to five working days basis unless stated otherwise in the product description. Delivery time depends on the country of destination. Pre-order or special items are tied to design and production schedules, check the product description or send an email to hello@zerusandona.com if you have any doubts.